Last Updated: July 5, 2025
At Official Anime Store, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We collect personal information from you in the following ways:
- Account Registration: If you register for an account, we store your login credentials and profile information.
- Order Information: When you place an order, we collect your name, billing and shipping address, email address, phone number (if provided), payment method, and order details.
- Contact Forms: When you submit inquiries through our contact form, we collect your name, email address, and message content.
- Email Marketing (if subscribed): If you opt in to receive promotional emails, we collect your email address and engagement metrics (e.g., open and click-through rates).
- Cookies & Tracking Technologies: We and our service providers may collect technical data (e.g., IP address, browser type, time spent on pages) using cookies and similar tools.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support and respond to inquiries
- Send marketing communications (only if you opt in)
- Analyze site performance and improve our services
3. Third-Party Services
We may share your data with the following third-party service providers to help us operate our business:
- Payment Processor: PayPal (to process payments securely)
- Contact Form: WPForms (to handle inquiries submitted through our site)
- Email Marketing: Brevo, Omnisend, or OptinMonster (for promotional email campaigns, if enabled)
- Analytics: Google Analytics (via MonsterInsights) for website usage tracking
These services may collect, store, or process your data in accordance with their own privacy policies.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and login sessions
- Enable site functionality (e.g., cart and checkout)
- Analyze visitor behavior (e.g., Google Analytics)
- Optimize performance (e.g., LiteSpeed Cache)
By continuing to use our site, you consent to the use of cookies. You may manage cookie settings through your browser.
5. Data Storage and Security
Your personal data is stored on secure servers hosted through our website provider. We apply industry-standard security measures, including:
- SSL encryption
- Secure server configurations
- Encrypted user passwords
Account data is stored securely through WooCommerce. Payment details are handled securely through PayPal and are not stored on our servers.
6. Data Sharing and Disclosure
We do not sell or rent your personal data. We only share it with service providers necessary to:
- Process payments
- Manage order fulfillment and customer support
- Perform analytics and email marketing functions
7. Data Retention
We retain personal data only as long as necessary to:
- Fulfill your order
- Comply with legal obligations
- Enforce our agreements
- Resolve disputes
You may request deletion of your data at any time by contacting us at support@officialanimestore.com.
8. Account Access and Control
If you create an account on our website:
- You may log in to view or update your personal information at any time
- You may request account deletion by contacting us directly
9. International Visitors (EU, UK, California)
While our store is intended for U.S.-based customers only, it is accessible globally. Visitors from California, the EU, or the UK should note that:
- We do not target international users
- We do not process purchases without a valid U.S. shipping address
If applicable under your local privacy laws (e.g., GDPR, CCPA), you may have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent (e.g., unsubscribe from marketing emails)
To exercise your rights, please contact us at support@officialanimestore.com.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above. Continued use of our site after such changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, you may contact us at:
Email: support@officialanimestore.com
Contact Form: Contact Us