At Official Anime Store, we are committed to delivering 100% officially licensed anime merchandise to fans across the United States with efficiency, transparency, and trusted service. This page outlines our shipping practices and what you can expect when placing an order with us.
Shipping Coverage
We currently ship to all U.S. states and territories. Unfortunately, we do not offer international shipping at this time.
Shipping Methods
All orders are shipped via reliable domestic carriers, including USPS, UPS, or FedEx, depending on your location and order size. All shipments are fully trackable, and tracking details will be provided once your order has been dispatched.
Shipping Cost
We proudly offer free standard shipping on all orders — no minimum required and no hidden fees.
Processing and Handling Time
Orders are typically processed and shipped within 2–3 business days (excluding weekends and holidays). This handling period allows us to verify, pack, and prepare your order with care.
Estimated Delivery Time
Once shipped, orders generally arrive within 2–5 business days, depending on your location and the carrier’s service. You will receive an email with tracking information as soon as your order is on its way.
Pre-orders and Backorders
At this time, we do not offer pre-order or backorder items. All products listed are in stock and ready to ship from our U.S. warehouse.
Shipping Issues and Responsibility
We are not responsible for delays caused by the shipping carrier or circumstances beyond our control, such as severe weather or peak holiday volume. Once an order is marked as “delivered” by the carrier, we consider the delivery complete.
Please ensure your shipping address is accurate at checkout. If your package is lost or arrives damaged, contact us at support@officialanimestore.com with your order number and any relevant details — we’ll do our best to assist.
Order Confirmation and Tracking
You will receive an order confirmation email shortly after placing your order. A second email with tracking information will be sent once your package ships. If you do not receive these emails, please check your spam folder or contact us directly.
Need Help?
For any shipping-related inquiries, feel free to reach out at support@officialanimestore.com or through our Contact Us page.